Very disappointing.
I am a huge fan of Moroccan food and was excited to finally (again) have a Moroccan restaurant in town. My previous experience of Moroccan restaurants is that they have a wide variety of nicely flavored/spiced foods that satisfy the soul. My boyfriend and I visited the restaurant last night and were very dissatisfied. We ordered the lamb tagine and lamb couscous
Here are some of the reasons I felt so disappointed with our meal.
PRICE: The food is priced quite high for the the quantity and quality. Each dish arrives ala cart. There is no salad, soup or bread included with the entree. At $15-17 for main dish, the meal would top $19-24 when adding a salad or soup.
PORTION SIZE: The portion size was very small and included about 3 oz of lamb. The overal size of the meal was closer to what one would expect for lunch . For $16-17, this seemed extremely high priced.
SEASONING: The dishes were not seasoned as one would expect for Moroccan food. They were quite bland without any apparent seasoning or spices . The chef had a very heavy hand with the salt. We both commented on how very salty the food was...to the point of discomfort. The couscous dish arrive without any sauce or juice, making the food seem very dry.
SERVICE: The service was slow and unattentive. The food took about 30 minutes to arrive. It seems with this type of slow service, the restaurant would provide at least flatbread at the table to keep diners occupied. Our waitress did not return to check in after the food was served and only asked how things were after we had finished. We said it was "okay" and she seemed satisfied with that?
AMBIENCE: The new decor is pleasant. However, the restaurant did not have a welcoming feel due to the lack of staff engagement. We walked out the door after paying and there was no "thank you" or "good bye" or any staff in sight to even notice we were leaving.
I'm very sad to have had such a disappointing experienced at Marrakesh, and wish I could have provided a better review.