Bought a massage through Groupon. Arrived early to fill out paperwork and after waiting a few minutes they handed me 5 pages of very detailed medical questions to answer. I told them i was just having a massage but they insisted i fill it out. After finishing the paperwork and waiting another 15 minutes for the masseuse to arrive i was led back to some sort of room that doubled as a storage/massage room. No apologies for being 20 minutes late to begin the massage. The massage itself was good but he never had me flip onto my back in order to massage the flip side:( my main gripe was that my massage was cut short because of his tardiness. Front desk staff could certainly use some coaching on being more cordial and helpful as well.