We had a very comforting, smooth experience with Dr. Letelier. Our five year old daughter had impacted teeth and needed oral surgery, so we were referred to him by our child's dentist. Our insurance can be tricky, but his staff made calls on our behalf and took the time to explain our medical benefits; this helped us to prepare financially. We were nervous about the surgery itself, but the doctor and his staff were very reassuring throughout the scheduling process, through surgery day, and follow up. My daughter fell in love with the stuffed animals she got at each visit and I know they were a great comfort to her. Great customer service and compassionate care by an excellent doctor.