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| - Look. I've been going here since I was a teenager and the pizza is phenomenal. Ranch?! My favorite! My only issue is that getting a discount is iffy. Some employees know about it and others don't. Sure, 10% isn't going to break the bank and we are happy to support this place. But if you offer a discount, we are going to take advantage of it. Every. Single. Time.
This evening an older woman was working the front. When I arrived to pick up my order and ask for the discount we always receive, she asked for "a purple card", despite me presenting my military ID (weird, right?). She then stated "it's only $14, I don't have a button for that anyway" and charged me full price. Well, yes you do ma'am, because we have in fact, gotten that 10% off every time we have come in here. Self admittedly, I didn't challenge her on this too much, seeing as she couldn't recognize a military id staring her in the face.
At the end of the day, it is what it is. We will still eat here because it's my favorite pizza joint. Just the manner in which this was handled got under my skin and I hope that one day, everyone, both young and old, can operate the register and be equally aware of discounts/coupons and what buttons to push without creating such a fuss.
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