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| - Marben may be good for couples or dinner out with a spouse but they blow for large parties. We reserved more then a week in advance a table for a party of 12. We were asked if a table near the bar was ok, which it was, however when we arrived there was a booth for about 5 people then the rest of us were seated AT the bar. Strike one! If you have a large party you typically want to all sit together.
The waitress came around asked us for our drink orders and we ordered a few bottles of wine to share. Because we were a large party we had to order from a pre fixe menu, so we had appetizers that we had chosen from prior - tequila ceviche in little baby cones, lobster paella balls and basically potatoes with tomato sauce and aioli. The apps were pretty good until one of my co workers found a hair in her lobster ball. To which the waitress said in a mono tone voice "oh, that's too bad", thanks for caring! She took it away and brought us more - as if we wanted to continue eating them after. The lobster ball prior to the hair was pretty good, crunchy on the outside, nice lobster flavour a little bit of spicy rice however the outside was quite salty. The ceviche was good not fishy at all, avocado was creamy but there was too much cilantro. The potato were nicely done but how can you really screw up potatoes?
They came around asking what entree we would like, I ordered the yucatan beef, advertised with lime, beets, sweet potato purée and beef bacon. It was so fatty I couldn't even finish it, I know you need some sort of fat in order to make braised meat nice but I pulled my fork away and the fat came off in a string that looked like melted cheese. I had one teeny piece of "beef bacon" on my plate.
Our pre fixe menu was suppose to include dessert but we kept waiting and waiting finally we asked the waitress about dessert and she said it wasn't included. My co worker who arranged the party said that the GM had sent her a menu with dessert. The waitress said she would send her over. The waitress came back said no that was the $55/person menu as per the GM. Why she couldn't come over and speak to us herself was beyond me. Finally she came over and stated first and foremost we were 30 min over our allotted time (apparently your only allowed 2 hrs for large parties) and then that dessert was not included. She still argued even after showing her the email correspondence that SHE herself sent. Finally she caved and said she would send us out dessert. Like holy! What a hassle. She also stated we would have to leave the table by the bar because it was booked for someone else. So we all crowded around the bar chatting, when wanting to order another $60 bottle of wine we were told she had to check because we were suppose to be leaving soon, really? I thought that was our choice or do you make it a habit to kick paying customers out?
Overall I was really disappointed with marben, the fact that I didn't really enjoy the food all that much is one thing but the rude waitress and the even ruder GM was appalling. For spending the amount of money we did on food and wine you would think they would encourage us to stay not kick us out the door. I wouldn't recc. this place to anyone else based on the food and especially not on the service.
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