I stopped in because I needed a panel clip for my daughters Amana clothes dryer. It took them 20 minutes to figure out what I was talking about, and then they wanted to charge me $10.50 for the part. They didn't have it in stock I would have to come back six hours later.
I said no thank you. I went a quarter of a mile down the street to Mario's appliance. It took Mario two minutes to find the part and give it to me. He wouldn't take any money.