I go all the time for a large iced T($1.60) and delicious. I tried a breakfast burro and it was soggy and not good. I called to just let them know so they could fix the issue. The Manager Shawn insisted that I get a refund if I was not happy. He told me he looked into it and the guy forgot or was late pulling them after x amount of time. Stuff happens and that is part of life, it was how they handled it when the stuff happens that I appreciated.