I came in knowing I would have to either replace my transmission or get it rebuilt.
When they did their free inspection, they said that they will need to do a more thorough inspection and charged about 280 (not exact but close to that amount). We didn't know the area so we decided to do the inspection to see what it could be. They later on tell us that it was just a simple solenoid. Which wouldn't cost as much as a replacement of a transmission or a rebuilt.
When they lifted up the car and took the transmission apart, they told us that an motor mount was broken and we should get it fixed. (That meant more money) We got the motor mount fixed.
After all that was done, the car was still having the same problem and nothing was really fixed. We ended up being out almost 400 and with still the same problem we came in there with.
They said that there is nothing else but to just either get it rebuilt or get a brand new transmission. Getting a rebuilt they would've charged me 2200. I just decided that was just way too much.
I went to another place which was a lot cheaper than Paladin. And when I got my car fixed, the mechanic said that one of my solenoid was broken. (That would only mean that when Paladin was fixing my car, they broke my solenoid when they had it cleaned and put back into my car) That cost me more money to fix. =[
I have to admit though, the staff was very friendly and courteous. We didn't put up a fit and just paid them because they did spend the time trying to fix my car. They did try to save me money in hopes it was just a simple solenoid, but in the end . . .it cost me more than save.