Posterjack made a 30x40 canvas print of a photo and it looked really great -- except for a 4mm blank spot on the canvas where a piece of fuzz was caught during the printing process. A very small white spot to be sure, but the vivid colors on the rest of the canvas make the white spot of blank canvas stand out. It was so obvious that I can't believe it wasn't noticed during the framing or packing processes. Yet they sent it to me "as botched."
Posterjack was cool to the idea of correcting the issue. The only solutions they would agree to were: (a) I can color in the blank spot myself, or (b) pay another $80 dollars to "cover our costs" to have Posterjack print a replacement. So I get to pay twice for one good print?
No thank you.
Rather than pay again and rely on hope that they'd get this one right I had an artist touch up the canvas. However, the texture and sheen of the touch up is different than the sheen of the inkjet ink. So I needed to fix that. It did not come out well. Now I'm trying a different fix.
You get the picture.
I ordered two more 30x40 prints of two other photos -- but I went with a different company this time. I cannot recommend Posterjack.