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| - Recently purchased a new place in Blakeney, so had the pleasure of embarking on the nerve-wracking search for a painter to completely change the entire color scheme in the home, because isn't that what we all pretty much do when we buy a new house? I mean, who wants to live in a house with someone else's colors on the wall, so there is something strangely refreshing about defining the space as my own by spending a couple thousand dollars to totally overhaul the interior paint job, room by room...pure insanity I know, but that is beside the point LOL.
I call the search nerve-wracking, because finding a good painter is like finding that ideal match on an online dating site. The search seems to go on with no end in sight and just when you think you have found the right one, you get the carpet pulled right from under your feet and then have the defining moment where you have to either get back in the game and try again or decide to go it alone...wait, we are still talking painting right haha. Ok, back to our regularly scheduled program...
After interviewing countless numbers of painters, I finally decided to give Ben Hamrick of Ronald's painting a shot at the job. For me, selecting a painter is not about finding the cheapest guy, as anyone can do a job cheaply, but considering that our homes are usually our biggest investment, why would we want someone who offers to do a job for the lowest price, as far too often, you get what you pay for, especially when it comes to service providers such as painters, contractors, etc
Ben came to my home on time, (which is a HUGE plus for me) and offered a detailed estimate with a fair price and more importantly, took the time to thoroughly explain the work that would be involved, the products that would be used, the start and end date, etc. He wasn't the highest or the lowest estimate, but he was the most detail oriented and customer centric of the entire bunch, as everything was about making sure he would be able to meet my needs and expectations, and he made it very clear that no payment would be expected until I was 100% satisfied with the work.
This was a very important selling point for me, as it not only demonstrated the confidence he had in his work, but also put me in a position of having 0% liability from a financial standpoint, which of course helped ease the skepticism that usually occurs when I am dealing with various service providers as you always hear the horror stories of people running off with your money leaving your house in disarray, but Ben's policy of no money upfront or upon completion until I am 100% satisfied, completely eliminated that issue and put me at ease.
The actual work order involved painting the entire downstairs, including the kitchen, great room, dining room, bathroom, and two story entry foyer. I also had him do 2 bedrooms upstairs and the master bath. The actual cost of the project was more than reasonable and by working directly with Ben, he was able to offer me an additional discount that made him the right choice both from a customer service and financial standpoint.
Based on past experience, I was expecting the job to take 4 or 5 days and had already mentally prepared myself for total disruption over the course of the next week, but to my complete and utter surprise, the job was started at 8am on a Friday and completed by Saturday evening. Instead of just bailing on Saturday at 5pm and coming back on Monday to finish the job, the guys were very diligent and took the extra time on Saturday to complete the job, including cleaning my entire home, disposing of all trash, and leaving my home looking better than it did when they first arrived the previous day.
The overall quality of the work was excellent and I was thoroughly satisfied with how amazing the home looked upon completion. To demonstrate Ben's commitment to customer service, one example of his going above and beyond was illustrated by the fact that when he noticed a stain on the ceiling in one of the bedrooms, he took the initiative to go up into the attic where he spotted a potential leak in the condensation line of the A/C unit.
Talk about going above and beyond..literally! He didn't have to do this and could have very easily just painted over the stain and called it a day, but he took the extra step of checking out the stain and then giving me a heads up about it, potentially saving me hundreds of dollars in repairs down the road if I had never become aware of the issue until it was too late. It is very rare to see this kind of service in today's day and age, so it is without hesitation that I give a ringing endorsement to Ben Hamrick of Ronald's Painting (direct business line 704-451-5245).
If you are looking for a worry-free painting experience at a fair cost and tremendous value, with excellent customer service from start to finish, Ben is definitely your man!
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