Got tired of Cox rate increases and terrible service so I needed an option. THIS IS NOT IT. Lots of promises but all lies. Have never gotten 40Mbps that I am paying for and all I get are excuses and more lies. They keep banker's hours so hard to get a hold off especially when service goes down in the evenings (all the time), you can't load anything (daily), times out (constantly) and no one can give you a straight answer but they're always sooo sorry. Don't think they have any US employees since all service is done from the Phillipines and they told me "too bad".... All I want for a change is to get the service I pay for but it seems Las Vegas consumers only get business out for $$$ and don't care and the agencies that should protect us DO NOTHING!!!! So if you want to be held up for robbery go to Cox and if you want to be frustrated for a lower price try Century Link but in either case your SOL....