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| - My family (and significant others) recently took my mom out for her birthday to Charcut. Many of the group had been for lunch and raved about the quality of the meal (all for $25, and in under an hour) - which can be quite the accomplishment compared to many other downtown Calgary restaurants.
The customer service that we got making reso's via email and over the phone was absolutely incredible. Since we had a large group (defined as parties of 7 or more at Charcut), we paid the required $25/person reservation fee. The reservation fee is credited towards your bill, so we didn't mind paying that in advance. The afternoon of the reservation, two of the party members fell ill. Given that it was the day-of, I expected that if we tried to change our reservation, we'd loose our deposit. I called to see what our options were, and was pleased with how accommodating they were. They changed our reso to the following weekend without any issue, and without loosing our deposit. So, even before we showed up for dinner, I was already pleased with the service.
Onto the food! Absolutely incredible. This place is all about letting the meat shine, so each of the main courses are JUST the meat. To compliment your meal, you order shared sides. Some of the table's favourites were the double bone-in pork chop, the prime rib and the slow roasted chicken. We also ordered a handful of "table sides" - our favourites here were the duck fat poutine, the grilled broccolini with chili flakes, and the roasted heirloom beets with homemade goat cheese. All were top-notch. I was glad that we were in a big group, because we got to try so many different things. If there was one item that didn't really shine, it was the 6oz butcher steak. It came pre-sliced, and covered with arugula. It tasted decent, but it didn't really have the same impact as some of the other plates had.
This definitely isn't somewhere you would want to go if you are trying to be frugal, but we definitely enjoyed our meal for a special occasion.
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