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| - The absolute only time I eat here is if I have a craving for the buttery Jack, an oreo cookie shake, or churros. I've never had a problem with any of the people that work here (except 1), but I have a few problems with this location.
1. Way too many people begging for money. They need to keep the premises clear. I'm not against giving someone a buck or two for food, but having people begging at the intercom every time I go gets to be a bit annoying.
2. They take FOREVER to get people through the drive through. First you have to wait at the intercom for 5 minutes. Then when you get to the payment window, they find everything to do except take your payment. Then when they finally take your payment, they take another 2 minutes to give your change back. If you're lucky they won't ask you to wait at the window until the car in front of you gets their food. The wait is never less than 10 minutes. For that amount of time, I might as well wait the extra 5 minutes and eat at a real restaurant.
3. At night it seems like they only have 1 person working 2 windows. The other night I didn't see anyone at the first window so I drove to the 2nd window, and the lady had an attitude, as if I should have waited for someone to appear at the window.
Management or the owner really need to fix this place. There is no reason they are so slow. If they are short on staff, there are plenty of people at the intercom begging for money, and I'm sure they'd be happy to have a job or even work for a free meal or two.
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