The oven stopped working and I needed someone to take a look. Whoever answered the call at Appliance Repair must to have a bad day because he was disengaged and careless, not putting a slight effort to speak a tiny bit slowly and clearly so I don't have to ask him to repeat every answer. He totally didn't care about the business. And this is the very first call. I don't know what service should I expect if I give them the job. I'm moving on...