We had a horrible experience here:
My husband ordered the only filet on the menu. He said he wanted it well done. Came out not only late, but blood red inside. My husband is not the type to send food back, but he sent this one. The MGR came over and asked what was going on. We showed him our steak and even he was like "yeah, send this back."
So a good 20 mins later, his steak comes out. The manager brought it and says "OK cut into this one--I want to make sure it's cooked correctly. We do, and again it's blood red. My husband and I just laugh because it was so awkward and the manager legitimately thought the steak looked ok so he was all "alright everything good?" "No" we respond. But this time my husband says "never mind, I will eat my wife's leftovers". At this point, the manager could tell it just wasn't working so he says "so sorry! Let me bring you dessert! And obviously you don't have to pay for the steak." Again, thanks manager for your attention but this is where it really gets bad.
15 minutes later, our waiter comes back and says "your tiramisu (the only dessert we really wanted) is completely rock-solid frozen." We're just done at this point.
We won't ever return. This was such a failure.