| rev:text
| - HOTEL:
Saturday, 8:00 am. Was our room ready? Yes, it was!!
Was this indicative of our Encore experience? Yes, it was!!
Encore sets the bar. And sets it damn high.
Spotlessly clean, large, beautifully decorated room. Bed and linens off the charts comfortable. ihome alarm clock. Bedside controls for EVERYTHING. Electronic privacy sign/maid service. And speaking of maid service, 3 times a day. Yes, you read that correctly. Including the lovely night time service of a little mat with his-n-hers slippers on each side of the bed. The correct side, I might add. ( ? )
Floor to ceiling windows, large, well-appointed bathroom. Complimentary LV Review- Journal and NY Times. Complimentary bottled water, replenished 3 times daily.
Included in the mini-bar items, an 'Intimacy Kit'. Tempted to open it just to see what it was all about, but I wasn't $30 worth of curious. Guess I can imagine.
*TIP* Ask for an even numbered high room for a strip view.
What you don't see is every bit as important as what you do see: no promoters, no strollers, no huge groups carrying armloads of bags from the local Walgreens and cases of cheap beer on their way upstairs to potentially destroy the beautiful rooms and disturb their neighbors. No taxi line, they are kept in a tunnel and I'm told Encore is the only property to have bathrooms and tvs for the comfort of the waiting cab drivers. Nice.
CASINO:
This is unfortunately where Encore loses a Liz-Star (TM). There's a good progressive .25 VP going here, but only 24 machines. 24, Steve? No .50 VP, period. A paltry 8 $1 VP machines, which is what Big Jeff plays. So, it's impossible to find a seat at the 32 machines unless it's 4am. Well, at 4am I'm ok with that, but what about 4pm? So there's a beautiful bar in the casino with Multi-Denomination VP. Ok, let's do that. Except drinks are not comped at the bar. Not only are drinks not comped at the bar, a cup of coffee is $4.50. Surely I jest? Not at all. See Lizzie and BJ, leaving. This I consider to be a big hole in strategy. If there weren't a lot of VP players, seats would have been available. As far as the bar goes, if I'm playing VP at $1.25 per hand, and my husband is playing at $5 per hand, roughly 400 hands per hour each, I do believe our coffee should be comped. 8 feet away at a penny slot it would have been. BTW, the bar was empty. Wonder why.
Nonetheless, the customer service at Encore is truly astounding. There is a great lobby bar at the base of the guest elevators that does a terrific coffee service in the morning, either sit-down or to-go.
Every inch of this property is beautiful. BEAUTIFUL.
In my opinion, Encore lacks nothing except decent video poker. Easy fix.
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