So far, not a happy customer. I am only able to give this rating in regards to the reservations I made. I made reservations for a bigger party (14 people) and had these reservations well over one month in advance. I received a phone message today letting me know that my reservations are to be canceled and to call the Hofbrauhaus back. I have called 4 times with no answer and was finally transferred to the hostess desk to be greeted by a voicemail. I am not pleased with the fact I have been canceled on for such a large reservation for an important event. I am also upset that I received this info by voicemail without an explanation and have yet to actually get in touch with the restaurant to understand what the meaning is. As of right now, I have no desire to ever make a reservation or even stop by this place for a drink. Hopefully, this will be cleared up and I can change this review to a better one - but I believe first impressions are important.