I've been going to Be Sugared for about a year now and I absolutely love it! Nicole & Danielle make each and every appointment very comfortable. They are easy to talk to so I love going back! The sugaring itself doesn't hurt much in my opinion, even for the first time. I don't shave my underarms any more because of what they have taught me about hair removal/exfoliating/moisturizing. I also buy the coconut oil that they sell because I love the way it makes my skin feel and it smells amazing! The combination of sugaring & the coconut oil has really helped brighten my underarms and when the hair grows back its hardly noticeable. Overall I love Be Sugared thanks to Nicole and Danielle!