I am a long-term customer at this gym, I signed up during the 1st 3 months of opening. Today I bought a friend with me who was ready to work out and pay for the $99.00 special. We were told that special has expired and given other options... since she is already a member at another gym in S.C. but is in NC 3 days a week so the $99.00 would have fit her budget to work out with me. So I asked if she could work out with me today until the special comes back but the gut with a bread said $20.00.. I thought that was crazy es[ecilly since they charge $10.00 per month. I asked for the manager and he said I am the manager, and I keep getting promoted because I go by the book. I said what about taking care of your customers and here is a potential customer, most gyms would give you a week to try it out, we are only asking for a day. He refused without paying $20.00. She insisted that I still get my workout in and she would wait, but I love this woman and would never do that. So we left..... Not only did he missed out on a new customer as soon as my membership ends I will not be back to the freedom location... CUSTOMERS FIRST!