My experience is with their out patient/day surgery unit. We were warmly greeted at every step of the process. From finding out where we needed to go, to registration, getting prepped and post-surgery, everything went pretty smoothly. Friendly, courteous staff. I was surprised thought how quickly they get you in and out. Although I never felt like anything was rushed, I've been on the "waiting end" of day surgery and remember the whole process taking longer than 4 hours. If I remember correctly, we were in by 0600 and out by 1000, give or take. Don't get me wrong, I guess it's a good thing to get out of there as soon as possible but I was just surprised at how quickly it all happened.