Never have I ever been more disappointed in a highly reputable salon than I am with this one. Being an Aveda salon you would think everything would be top notch and high quality....oh but it wasn't. I normally go to an Asian place to get a shellac mani which is always great and not expensive however since it was a special occasion I figured I would go to a 'nicer' place with English speaking ladies who I can have a conversation with to get my nails done. I booked a shellac removal and shellac polish. However I most definitely did not receive that... Upon walking in I was greeted by friendly staff (1 star for the greeting) I was then taken back to my manicurist and she told me to pick any colour (very small selection) I wanted---I chose a colour she said she didn't have that colour. Strike 1. She then whipped out this drill to take off my shellac which is normal however she did not know how to use it properly. MULTIPLE times she buzzed off my nail and onto my skin which HURT LIKE HE--L. Strike 2. After the awful drilling she was unable to remove my shellac which was strange because it was normal OPI shellac...she said I had "bad shellac" on just because she couldn't remove it. 1 hour later my shellac was off (clearly
L they don't have the proper tools to do nails. MORAL OF THE STORY: all I got was a shellac awful removal... I had to go book another manicure at a separate place which screwed up my entire schedule. Oh not to mention I had to pay for my "manicure" here AND the other place. I'm sure this salon is awesome for hair cuts or hair removal / waxing but not for nails.