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| - What can I say... Staff are liars.
Three of us went in, ordered food and the fellas ordered a pitcher of beer. Later, the server asked if they'd like a second pitcher, and the guys said, "Yes." We were enjoying ourselves, and the food was tasty enough. The second pitcher to arrive was clearly not the kind they'd ordered (the colour was dramatically different), so the server took it back and brought the correct one. The bill came, and we were charged - not even for three but - for FOUR pitchers. We reminded the server that we'd only consumed two, but that one was brought in error. Server went away, but came back insisting we pay for at least three (like they were doing us a favour by removing one of the two erroneously-charged pitchers). When we tried to explain the server's error, we were directed to (the manager?). He was acting as though he was too busy to even listen to us. He abruptly told us to pay for just the two pitchers, but to never come back.
What can I say? Gladly. ...Just unprofessional liars. I have never, ever, ever, had a SINGLE problem at a restaurant before or since. Goodness. I've never even sent a dish back. We were respectful and earnestly tried to explain THE SERVER'S error...to no avail. There were no raised voices on our part...just complete bewilderment. We left embarrassed and dumbfounded. What a shoddy way to do business.
This happened a little while ago, but I'm still so offended, I'm finally getting around to telling what happened to me.
This may never happen to you...if you're lucky. (To be fair, in 50 years of eating at restaurants in a dozen countries, this restaurant is the only one to treat me so badly and unfairly.) Every dime you spend there supports staff who will try to lie and cheat customers out of their money, and then slander them, publicly, when they don't acquiesce.
I'm thrilled to have never been back. There are literally thousands of restaurants in Toronto from which to choose.
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