I've been here a couple times before my last visit, and I always spends hours in this store. I went on 11/17 because I heard all Christmas stuff was 50% off! I fell in love and bought way too much. I saw something on the very top shelf that I loved, but didn't want to bother anyone to get it done. I kept shopping but that item kept popping back into my head. I found someone who was putting more things up on a shelf nearby. I asked if he could get someone to help me, and he said he would do it. I showed him where it was and he happily got it done! Then I went to register and accidently broke a glass item I has in cart. I apologized to the cashier and she told me not to worry! I offered to pay for it and she told me not to. I thought that was nice! I had a very friendly and happy experience.