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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-05-06 00:00:00 (xsd:dateTime)
itemReviewed	Craft Beer Market
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I will never return to this place again. We had a birthday party with 15 people in their mid to late 20's. Let me just start out by saying the beer menu is fantastic! Lots of selection and different choice for various people. Here we go with the horrible service. When we first got their we were seated right away then were told to get up and go back and wait because the table wasnt ready yet... bad start already. The heat... the thermostat was right infront of us and was set for 27.5 degrees and were all immediately sweating. Then came the worst waiter I have ever had in my life. We all sat down and were really excited to start tasting all the beers. He came over and took drink orders from about 5 of the people there and left the other people stranded even though they were ready to order. One of the people in our party asked if they had a certain beer and our waiter said "ill go check" he comes back with a menu and tells him to look at the menu and figure it out. But we let it go and continued our night when most folks would have gotten up and left right after that. Some of the people in our party got their beers and food before others even ordered a beer! Like what?? Two people in our party were very upset and were talking amongst themselves and saying "are we allowed to order drinks" "this service is bad" but did not say anything to the waiter himself as we understand its busy. We were all having beers and talking when the Raptors lost their playoff game. So we decided to get some shots. I asked the waiter what the "shot of the day" was and he told me whiskey. About 20 minutes later a different person comes and brings us shots of Vodka telling us that was the real shot of the day. But again we shut our mouths and did not complain or send anything back. One person from our party spilled some beer on his pants and needed a napkin. The waiter was no where to be found for about 15 minutes so he decided to get up and go to the bar and get some napkins. A different employee yelled at him for doing that took the napkins and brought them back to the bar...... like excuse me? But again we just let it go and just complained about it amongst ourselves and not to the employees. This is where we could no longer shut our mouths. The waiter comes over after we all had 1 beer and 1 shot and tells us we are "cut off" we were all so confused and did not understand what was happening. So we argued when the manager came to our table and told us we were not cut off and that there was a "miscommunication". I appreciate the manager for coming over and fixing the problem but that waiter did not know how to do his job at all. To us it felt like after they started dying down at about 12am they were trying to get us out of their immediately, and forcing bills onto certain people of our party. So we all got fed up and decide to get our bills and leave. We get the bills and of course to top off the night the waiter added a nice 18% tip onto every single bill. 18%!!!! I personally would not have tipped more than 15% even if he was half decent. So my girlfriend complained and was asking why it was already included and that we should be deciding the tip based on the quality of service. The waiter said we were "hard to deal with". I am a very passive person and do not enjoy confrontation but I needed to ask why. The waiter told me it was because everyone here was so aggressive and rude. We were not rude at all. We did not say ANYTHING to him the entire time except for "can i order a beer?" If you work downtown Toronto on a Saturday night you can not expect people to be fine with you taking 30 minutes to place their initial drink order, being rude and acting like we are children, and to get drinks mixed up and ignoring certain people at our table. Any other party would have been much more aggressive and got up and left. After all of this I will never ever in a million years return to this place and will be writing reviews everywhere I possibly can because this was the absolute worst service ever. Im very dissatisfied and upset as we were all looking forward to going here and one waiter decided to ruin all of our nights including the birthday girls. If i could i would rate this place half of a star because of the service alone.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	David

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