Unfortunately most negative reviews about this location are accurate. I live very close to this Sephora so I go out of convenience, but at this point I am willing to go out of the way for a better experience.
The staff is always rude. Always. Like I have yet to walk in and be greeted even once or have anyone ask me if I need help. I'm fine shopping on my own but if I ever needed a question answered it was like pulling teeth. The staff is wretched, to put it mildly- and it seems specific to this store. I have not had any issues at other locations. Sephora is supposed to be very customer oriented, and they are failing miserably here.
Another issue is that they are always out of stock of products I am looking for, and I mean always. They hardly restock and the store is typically a mess. Not going to bother with them anymore.