This hotel is actually quite great. I occasionally fly to Toronto for long weekends and love the fact that most the rooms come equipped with a kitchenette. I pop over to the St. Lawrence Market and stock up on goodies to cook. It's far better than spending money in restaurants. Although, there are a ton of fabulous restaurants in Toronto but you really can't beat the food in the market. In any case, the rooms, yes, they're clean, have wonderful hardwood floors. Pantages has a wonderful spa and everyone is quite helpful. The location is great as it's near the mall and other theater venues. On occasion you can get a really great deal but for me it doesn't really matter, this is one gem of a hotel.