I just picked up a jacket from here. I don't even think that it was altered. It looks the same as when I dropped it off - I could tell (still) it didn't fit right when I tried it on, but I didn't want to make a fuss about it in the store. There goes $30 and here goes my future business. The most frustrating part was that I tried it on and asked her what she thought, and she said "looks good." Well, I got home and tried it on again, and it most certainly doesn't look good. 2 stars instead of 1 because it was returned to me promptly.