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  • Horrible. I had a package that showed delivered on 1/31. Usually my carrier takes any packages that do not fit in my mailbox to my office and I pick them up. I got a notification from the company that my package was delivered but no one at my office had it and it was not in my mailbox. I called USPS customer service and was given a case number. Later that afternoon my postal carrier called me and stated she was off that day but would look into it. Fine, after a few days I did not hear anything I called customer service again only to find out their supervisor closed the case, simply as "Carrier will call customer" there was no resolution. I had them reopen the case. Fast forward a week later my package shows up in my mailbox and I get a nasty voicemail from Dicey or whatever the supervisor names is there that "I need to check with the leasing office they have it and misplaced it" Um no they didn't. I have a number given to me by customer service and I am making a formal complaint against this location specifically the supervisor. This is not the first time she has spoke to me in a condescending way , I let it slide the other times but she is down right rude.
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