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  • I am here right now and I am PISSED! The only reason I chose this hotel was because the add SPECIFICALLY said FREE PARKING and FREE WIFI! I called this hotel and SPECIFICALLY said that I will be arriving in the early morning and will it be a problem to check in. The hotel person SPECIFICALLY said it was not a problem come at any time and you will have a room. I call again, the national reservation line said check in is as early as 6am. That's fine. I get to this hotel-they tell me check in is as 3pm!? Are you kidding me!? I drove from New Jersey to Canada under the premise that this would not be be a problem. As far as the parking, the add under price line negoiator said "IF you choose this room you will have FREE PARKING". Ok Great! I leave out to get my card validated and what happens!? "Oh we would never say that"! UPSET-would be an understatement! The location is downtown which is great for the CN Tower but had alot of traffic. The hotel itself is very nice though..very clean and located at the top floor of the chinatown mall.If it wasn't for the Director of Operations (Kumar) I would've probably said forget the hotel and drove 8 1/2 hrs that night back home. This man was very nice and went out of his way to accommodate us as best he could. The central air doesnt go below 70F which made our room very stuffy the next morning. Although I will say Canada is very beautiful and I still think Canadians are the nicest, sweetest people on the planet, because of this experience I will never stay @ a another Super 8 hotel again and certainly not this one. :(
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