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  • OK, I'm giving 2 starts for effort. First, let me say that I only have used their pool cleaning service, so not sure how well they do with everything else. They were recommended by a friend, and even though they cost more than my previous pool service, I went ahead. The first pool guy that they gave me was not good. He couldn't understand the things I was asking him to do, and basically put in chemicals, skimmed, and left. However, after I called and spoke with them, they got me a better technician who seems to know what he is doing. But I still have a few issues. First, I have a salt pool, and they just put chlorine in. The first guy put in a quarter of a bag of salt. I told him I used to put in 4 entire bags... Also, they are supposed to service my hot tub, but as far as I can tell, they never have. Finally, they charged me for cleaning the salt cell, which my old pool service included as part of regular maintenance... Clearly, next season I will look for someone else. Why is it so hard to find good pool service in the city with the most pools in the world?
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