I took my kitty here in the early morning hours because he was breathing hard and not feeling well. As this was the only hospital open at the time I was grateful that they took him in. They did a good job at diagnosing his problem however for starting off the week with a stressful situation and worry about whether my baby would be ok, I had a very bothersome experience with a particular front desk woman.
One of the most condescending person I've ever met. One of the first things asked was if the cat goes outdoors and I replied yes he does go out occasionally. He is an indoor outdoor cat. I was immediately lectured on letting any animal outdoors. I was told it is illegal to let any dog cat outside and the animal control will confiscate your pet with a $1000.00 fine. She then ranted on about how cats and dogs don't know how to survive the outdoors and how negligent it is to let them out. I respect the opinion of those who think keeping their pets locked up and safe is in the best interest of the animal however this is a very different point of view from where I grew up. I expressed my gratitude for her informing me of this law although I'm skeptical to think that animal control has a right to trespass into your backyard to pick up any outdoor animals but that is beside the point.
I did not appreciate being the victim of her rant during such a stressful and worrisome morning. I was appalled at the way I was treated but shut my mouth and was gracious as to not cause trouble.
On another note they did a satisfactory job for the short hour I was there before they closed and they were kind enough to lend me a carrier cage for Leo to transport him. The other doctors and staff I met that evening when returning the cage was exceptionally nice.