Box of headphones had already been ripped open and someone had tried them on! I found this out after buying them online and picking them up at their Phoenix store. It was their last one in stock. So I called the Tempe store and specifically asked if they had one in an UNOPENED box. They LIED and said they did. After driving there I (and literally two dozen other people) waited in line for a long time for two employees to help us! When they finally found the box they set aside for me, it had already been OPENED and someone had clearly tried on the headphones as they were out of the bag and had MAKEUP on them!!! Fry's Electronics may not be able to stop people from opening boxes, but they shouldn't LIE over the phone or try to sell them as new and unopened. A PATHETIC 10% discount for an opened box is INSULTING!!! Karma will reward those responsible!!!