Well first let me just say that they do have an online quick check in system. You sign up, they tell you what time to be at the ER to save time. Skip that, it does no good. It told me to be there at 9:45 am, I arrived a few minutes early like it told me to, didn't end up getting out of there until 1:00 pm. Waited in the waiting room for 3 hours without being seen. Don't bother doing the quick check in. Its useless. The staff is very nice though.