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| - This is the worst Walmart experience ever! (Store- #1116, richmond hill supercentre)
When my husband and I enter the front entrance with the router I just bought couple min ago from best buy next door, the alarm went off. I stood there and waited, then showed the receipt to the lady later claimed to be the manager. She checked the receipt very thoroughly for five min and was still trying to figure out god knows what. I explained that is bought from best buy next door just a min ago. She said its her job to check. Well, we followed her to the service counter, she scanned the bar code on the box, nothing showed up. WHat was on her mind? she still think that could be the walmart stuff?! Then she asked help from other staff, and she literally said "they were trying to bring this out of store"! Yes, she said that in front of me and two lines of customers standing next to me. Thats why she was so determined even the receipt is matched and they cant find record in their system. I corrected her that we were entering with the stuff we bought from other store. Being ignored again. I was embarrassed but angry even more! This is not the way anyone should be treated. So humiliating! I was upset and questioned her, she denied that she thought we were stealing. Oh, yeah, then what was all this about?! Leaving Without getting a proper apology, I advised her to do a better job, this walmart police manager lady still insisted that she was doing just fine.
To be fair, this is the first really bad experience I had with Walmart in the past. Most Walmart staff are nice and considerate. But this Lady Manager( "M....a" on her name tag. When I asked her name and said I will file complaint to the company, she just pointed to her name tag with no words as I was the one behaving so ridiculously) is really an exception. She does not deserve her job. I can not imagine how walmart could promote such person with zero respect towards customers , poor communication skill and rude attitude as a store manager.
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