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| - I'm surprised to see the amount of people who are pleased with this gym. Personally, I only gave it one star because it's not possible to give fewer.
First, Randy the instructor, is a total ass. He is rude and arrogant. HOWEVER, I know I'm not going to like everyone I come across in this world, so I overlooked that.
We let them know on several occasions that there was equipment that was not working...which never got fixed.
To top it off, the first day my kids were in the child care, my son ended up having to get stitches because another child was swinging a scooter around in the air and hit him in the face with it. I'm sorry, but where the hell were the people who were supposed to be watching the kids???
When we brought issues up to the Member Service people, they told us that they had had numerous complaints about all of these areas, but no one ever puts them in writing so nothing is ever done. Well, now it's in writing.
If I'm paying $150 a month, I expect better than this.
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