I recently ordered flowers for my Mom for her birthday, the day before Valentine's Day - from the Tiger Lily on Rainbow. I asked for peonies and tulips. When I saw the flowers 2 days later, the peonies were almost dead. I contacted Tiger Lily and they apologized profusely. They also said they would send her a new arrangement, but it would take a few days because they were completely cleaned out to Valentine's Day, which I totally understand.
They called me again yesterday and told me they had spoken to my Mom, asked her what kind of flowers she liked and that they would send an arrangement today. They did just that and the flowers are amazing and beautiful! What great customer service! I will definitely order from them in the future and recommend them to everyone that I know.