My wife and I wondered what Culver's was when visiting next door where the service is soooooo slow. We tried it and fell in love with the place. I got a coupon and went back again. We've been back several times now. Their Snackpak values are all we need and really good. Their own brand of root beer is just amazing! The people are really well trained and very friendly and helpful. When they make an error, and they do so tell them, they fix it quickly with added value. We love the cheddar cheese and the cheese curds come highly recommended although we have yet to try them. Dan McCurdy (and his wife who we haven't met) is the franchise owner and is friendly and works along side the staff. Nate, a manager, is also friendly and very helpful. They'll clear your tray for you and constantly check the dining area to be of help. The staff is so well trained it makes me wonder why other similar restaurants are so slack. Needless to say I'm impressed.