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| - (In regards to the comment, I'd like to make it clear that I didn't leave them with the impression that I was pleased.)
So this was my second experience at Alterations Express. First time, I had brought in a pair of linen pants to be hemmed. Take them in, girl pins them up, says when I can pick them up, and off I go. When I picked them up, I didn't have time to look at them or try them on, so I just took them. Well, one leg was entirely a different length than the other. So I took them back. This time after I picked them up, both legs were too short, and since they were wide legged, I couldn't palm off an ankle length look, so they went to the goodwill, and I vowed I'd never return.
Fast forward a couple years, and here we are again. I thought I'd give them another shot because my friend had a very intricate alteration done on a dress, and it was done perfectly. This was supposed to be easy, I thought. All they had to do was take it in. One of the seamstresses fitted me in it the first time I went in with this dress because it was too complex for the girl at the front to do, which I totally understand. Both ladies were very nice, and explained how they'd do it. The seamstress also told me that there was a chance there'd be a bubble at the bottom of the zipper because of excess fabric. She tapered the fabric with pins around the base of the zipper, and it looked pretty flat. I gave the ok, paid, left, and came back a couple days later. Tried it on, it fit really nicely, but yes, there was a GIANT bubble around the base of the zipper. I tell the girl I need an adjustment, so she goes and gets Barb F. who has done the work so she can see what needs to be changed. Barb F. was not nearly as nice as the woman who fitted me in the dress, and frankly seemed like she was jacked to have to come out and deal with someone. She didn't ask how I liked it, saw the bubble, pinned it, said she'd shorten the zipper, and raced out of the room. Whatever. Take it off, leave it, come back a few days later. I tried it on, and the bubble was mostly gone, but there was still too much fabric around the zipper, which is now about two inches shorter. Now the original seamstress comes in to see it. She's so nice -- super apologetic, explains why sometimes zipper work is tricky, and repins it. With her pinning, it is COMPLETELY FLAT. THERE IS NO BUBBLE. I SAY PERFECT AND THANK YOU. She tells me she's so sorry and that she'll have it for me the next day, which is today. So I go back this afternoon, try it on, and the bubble is still fucking there, and now my lining is bunchy underneath the outer shell of the dress, and when I move, you can see the lining coming down from under the dress. So the girl goes to get Barb F. again. And shockingly again, Barb F. is none too pleased to come out and look at the issue. I tell her about the bubble. Again. And then I mention the lining. Her response? "I didn't touch the lining." My response? "Well, I had it on literally yesterday, and it didn't sit like this." Like, I don't give a shit if she touched it or not. Maybe, since the lining is attached to the zipper and the rest of the dress, you have to pay attention to what you're doing?... She said, "I can take the lining in a little more if you want," but was obviously not going to show me how she'd do it, explain it, not even go over to the pins, or me, for that matter. I was like, "I'm not a seamstress. I don't know how to fix it. If you think it's not going to do anything, I'm just taking it." No response, out the door she goes. So at this point, I'd had it. This is now time number FOUR that I've had this dress on in front of these people. And the woman working on my dress clearly did not care about making me happy, or doing the right thing. Her unwillingness to admit that maybe she fucked it up while she was rushing through it made me completely unwilling to give any of them another chance to fix it and make it right. Got dressed, packed up, told the boyfriend we had to leave before I killed someone, and I left without any apology or goodbye from anyone there.
When I got home, I turned it inside out. Everything she did is uneven and was clearly rushed. Not even her cuts of the fabric were cleaned up. No fucking the wonder it's bunchy underneath. Fortunately, it's wearable for New Year's as is. I'm focusing on details, but sorry, details are what make perfection happen. I am not in any way pleased with what I paid for, and I feel like I should have just worn it a size too big. I'm pissed. This was my feature Christmas gift from my boyfriend. He took me shopping where I wanted to go, was a good sport while I shopped and tried on, particularly loved this one, and paid a good amount of money for it. It's not ruined, but I hate myself for going against my gut for this alteration simply for the convenience of their location.
Save your money, save your time, save your clothes.
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