This is my go to hotel when staying the night in Toronto. What's not to love about it? The location is amazing, the hotel is lovely and the staff is very attentive.
When you first walk in there is a giant lobby. Usually there's some sort of fun activity going on especially if it's a holiday. They also have a robot. What a robot? Yeah a robot that interacts with you and that's cool. It tends to be pretty busy in the lobby especially the check in line.
There's somewhere around 25 floors so they split up the elevators into a few different colors. Each color going to a different floor to minimize lines at the elevator.
The rooms are fantastic. Very clean and neat. The rooms have balconies too which is always nice. The beds are super comfy and I always sleep well.
The highlight for this hotel is that it is dog friendly. I do travel with my dogs so that's an added bonus for me. You will also see others with their dogs which is nice. That being said if I'm going out for dinner I do feel safe leaving my dogs in the room for a few hours.
Over all this is an amazing hotel.