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| - I hate giving a bad review. But I am PISSED and feel that I must due to the situation I'm going through presently. I've been going to Andy's for off and on now for about 2 years (When I need a pedi last moment) and have not had any problems. Then again, I really don't recall getting nicked or having a tech go overkill with the nippers.
Flash back to last Thursday. I want to get a quick pedi before J and I headed to Vegas for the Labor Day weekend. So, I head over to Andy's. Everything is going well, until the tech starts trimming the cuticles and going after what she must think is a hangnail or something. Next thing I know, a piece of skin is being what felt like ripped from the side of my toenail bed. I'm not bleeding, so I think nothing of it.
The rest of Thursday - toe is feeling so-so.
Friday - toe starts feeling a little sore.
Saturday - more soreness.
Sunday, my toe is starting to full on hurt. Got some redness going on. Me not having any issues like this in the past, I don't think too much of it. All week long, my flippin toe continues to hurt. Even when I'm not walking. So I decide that I need to do something.
This morning, I mention it to a coworker of mine who's dealt with nail fungus before from getting shoddy services at other establishments. With my leg hiked up on my desk we take a closer look. She then says to me, "That looks a little green."
ME - WHAT THE F_CK!??!
Sure enough, right along the cuticle there's a small green patch. She says that she's seen nailbeds turn green, but not the skin. I'm pissed.
I was tempted to return to Andy's to ask them, "WTF is this sh*t". But knowing that I had a regular nail appointment (for my gel nails, that i get at a regular salon up in N. Scottsdale), I decide to ask my nail gal about it.
So I head on up to my appointment after work. No sooner than I get back to my gel gals station, I tell her what's going on and ask her to have a look. She gets down on her knees, looks at my toe, and immediately grabs some tool from her sanitizer container (the blue stuff). A few presses of the tool and the next thing I know, puss is coming out from the side of my toe. OMFingG.
YUCK!! GAG!! My gal was super upset. Upset at the fact that there are techs out there that are lazy and do not properly sanitize their tools and equipment.
Which makes a bad name for everyone else who does do things by the book and follows State Board guidelines. So now, I have to go and get my toe puss drained every day for the next week or so. Toe Puss = FAIL
If I was a diabetic, I'd probably be having my toe amputated right about now. Will I return to Andy's? HELL TO THE F_CK NO!
And while its on my mind, let me make a call to the state board.
(after thoughts)
When I think about it, a lot of these chop shops do not properly disinfect their pedi bowls. They're supposed to clean and disinfect the bowl and let circulate for 10 minutes. I've seen this place, and other chop shops rinse with water, then wipe down with a kitchen type scrub sponge (sometimes spraying with a 409 type product), and then refill with water for the next customer.
From the EPA website on Disinfection for Foot Spa Basins -
http://www.epa.gov/pesticides/factsheets/footspa_disinfection.htm
After Each Client: (this can take place any time after the client's feet are out of the footbath, while feet are massaged, toes are painted, or other opportunities)
1.Drain the water from the foot spa basin or bowl and remove any visible debris.
2.Clean the surfaces of the foot spa with soap or detergent, rinse with clean water, and drain.
3.After cleaning, disinfect* the surfaces with an EPA-registered hospital disinfectant (for description) according to the manufacturer's directions on the label. Surfaces must remain wet with the disinfectant for 10 minutes or the time stated on the label, which may be shorter.
* For whirlpool foot spas, air-jet basins, "pipe-less" foot spas, and other circulating spas: It is best to disinfect by filling the basin with clean water, adding the appropriate amount of liquid disinfectant, and turning the unit on to circulate the disinfectant for the entire contact time.
4.After disinfection, drain and rinse with clean water.
Next time you get your mani-pedi (at any nail place), start to take notice of how they're disinfecting/cleaning.
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