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  • This store drives me bonkers. I mean, their shoe department has come through in a few clutch situations and I'm sure in somebody's world paying $200 for a blouse that's normally $250 is a great deal. I take my fashion cues more from Liz Lemon than Heidi Klum so I am not a legitimate judge of whether they have a good selection of designer brands or styles. I can and will judge service though, and for me, it's been consistently off. Most recently, we went in on a busy afternoon (Labor Day sales!) and the line at the registers was super long. They pride themselves on their 'mobile check-out stations' so we walked around the store looking for an unoccupied associate. I finally tracked one down and asked if she could check us out. She responded, quite brusquely, that she couldn't because the department was a huge mess right now. Great. The only other two salespeople on the floor were both dealing with the same surly elderly woman who didn't understand why she couldn't return something she had bought there more than a year ago. Or something. Not their fault, but it was frustrating to hear the ridiculous "save time with our mobile check-out stations throughout the store" message over the speakers when literally no one was available to help us. Five minutes later I see the hot mess girl happily ringing up another lady. Ummm whateves, I didn't want to pay $8 for socks anyway!
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