My family and I went to camp social after hearing great reviews from family and friends. While we put our name on the waiting list and was told it was only going to be about 15 minutes, 30 minutes later had to go back to the hostess stand to find out they accidently skipped over our name on the waiting list! After finally getting seated and ordered quickly the wait time for our food or even to get napkins was almost a hassle for the waiters. We went to enjoy a nice dinner in a fun atmosphere and ended up not leaving for a total of 3 hours later feeling like we were constantly waiting. While I personally talked to the manager Anthony about the issues we had plus other issues with valet, I was informed I would be receiving a gift card for our bad experience. After I week later, there is still no gift card. The customer service needs improvement.