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http://www.openvoc.eu/poi#funnyReviews
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  • Took my car in a week ago to get their "supreme oil change", which included a tire rotation and balancing. After coming back to pick up my car they told me I needed new struts and new tires. Since I have my own car guy I know and trust, I told them I only wanted what was included in the "Supreme oil change". They went to total me up and, thankfully, I asked which tire was most out of balance and what they set the weights to. They gave a vague answer, so I told them to show me. Turns out that they neither balanced nor rotated my tires, but were happily going to charge me for the service if I hadn't been knowledgable about cars and asked. I then requested that they actually balance my tires, which they refused to do. Finally, I told them that I was only going to pay for the oil change and left. The story doesn't end here. I come to find out a few days later that I had an oil leak that never before existed. I called Meineke and they said that I should bring it back to be diagnosed. I told them I wanted another shop to diagnose and if they were at fault to reimburse me for at least the oil change I paid for. They said they could only honor reimbursement if I brought it back to them. Not gonna happen. Not after they caused the problem in the first place and were trying to get me for $750 more for other parts and labor. So I took the car to my car guy who diagnosed the issue as being the mechanic at meineke's fault for overtightening the drain plug so that it warped the crush washer and made the drain plug unusable. Fortunately, the cost of new oil, new drain plug, washer, and my own labor wasn't too complicated or expensive, but after wasting my time and money with these guys I'll never spend another dollar at this Meineke or any other. I'm done with shoddy workmanship and shady practices.
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