I have a hit and miss relationship with this place. I frequently shop there mostly for crickets for my pet gecko and granted it is not a large sale I am there a lot. There are a couple employees who are always very helpful and friendly but most if the time I find myself just standing around waiting until I get fed up. If they would turn up the dial on friendliness and service that would be a booming business! But even the owner does not seem to be too pleased about being there. The few that do though are simply fantastic. They are all very knowledgeable and selection is great.