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| - I really wish I could give this place a higher star rating but perhaps I will be back another time to change it.
It wasn't that the food as bad, although my meatball sub came out lukewarm, it wasn't the bad service even though I got the sense the waitress wasn't thrilled to have to wait on a table that had three younger children, it was the process in which the food was delivered and the awkwardness of watching everyone else at other tables who came in after us got served first.
All we ordered was one meatball sub, one order of mac and cheese, one p, b and j pizza from the kids meal (which was oddly a cheese pizza with peanut butter and jelly) and one cheese roll.
The food took forever to come, and it came one thing at a time, really slowly. First the mac and cheese for one of my sons, then the pizza, then the cheese roll, and then 5 minutes later my meatball sub. The fact that it was lukewarm probably says that it was actually sitting there waiting for someone to get it.
This sounds like a discombobulated communication error on the side of the kitchen staff and the runners/waitstaff.
I did get 20% off for checking in, but overall I was left less than impressed. Perhaps I will give it another chance, or perhaps I will just stick with my standbys and let the Zappos folk flock to it and be catered to since it's hip for them.
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