I'm surprised by some of the negative reviews for this place because my experience has been just the opposite.
I've eaten here three times in the last month. The greeter was always friendly, brought us to our table, chatted a bit and on two of the visits when they were very busy asked for our drink order.
The wait staff was attentive, answered questions and were quick on the refills.
I've had breakfast once and lunch twice. The breakfast is standard fare, no better or no worse than you'll find in most places. That's not a negative - you can only do so much with 2 eggs over easy. For lunch I've had the Rueben and a turkey sandwich. Both were very good.