Super disappointing. We came here because it was supposed to have a good high tea and wanted to treat Mum for Mother's Day.
When I saw the menu I asked if I could skip one of the salmon sandwiches for more of the other kind because I was vegetarian. The woman asked if I'd ordered ahead and when I told her I hadn't, she flat out refused to help me. It wasn't like I was asking them to make me something new other than what they already ordered. She wasn't even kind about it. Definitely not the kind of service I'd expect at an establishment or price point that they were offering.
The tea they had on offer was 70% flavored tea with saccharine sweet flavors like "creme brûlée" - very few traditional teas you'd expect at an actual high tea. It appeared they were catering to the tastes of tourist trash.
The food came out immediately - literally as soon as we sat down - which infers there's some kind of mass production happening behind the scenes.
Nothing was presented to us, just dropped on the table.
No one was around to bring us the cheque or help us after.
The whole experience is was terrible. Such a shame, because the setting was actually really lovely.
Everything came out immediately, no explanation of what it was. Food was beyond average and the service was terrible!