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  • Beware! Do NOT come here, they will ruin your clothes and refuse to take responsibility for it. I brought my $300 BCBG dress and when I came to pick it up they had caused 90% of the pleats/folds in the front center of the dress to fall out. Owner (older Asian man) got into a yelling match with my husband over it and said it was our fault for dry cleaning it. Apparently it's our responsibility not theirs to be aware of what materials can and can not be cleaned. Even though the tag says to dry clean and I've never had an issue before. After arguing for seriously 20 minutes and my being reduced to crying the other owner (older Asian woman) tried to calm me down by saying she'd fix it and it'd be ok. She took it to her other company Sunshine Cleaners to have it stitched up. They full on RUINED the dress. Left it there for 2.5 weeks because they kept saying they needed more time until 11/3/17 when I came by and they said it was done. The dress was hanging on a stand in a bunch of other clothes. No plastic wrap, no protection, nothing. Just hanging in open air. I go to look at it and there are stains that look like oil burns or chemical marks in addition to messed up stitching all over the dress. The tailor at this place plays dumb and says she never saw it and has no idea how it got there. She proceeds to tell me it was always there. How was it always there if you had never seen it there before?! Now they refuse to take my calls and the clerk keeps telling me the owner is out of town and the only one who can talk to me.
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