There's nothing funny about going to an establishment that serves food and not being able to be served, especially when the sign says open- let's just start there. Not only did the sign say open, but the actual time agreed with the signage as well. Secondly, when the employees (literally all 3 of them that were working) don't respond/ignore your inquiries about ordering food, when the "establishment" is "open", what choice do you have as a consumer to question the service that said "establishment" offers? Not ok! But FIVE GUYS on Central Ave will know this when the reviews ends up in one of well respected publications here in Charlotte- just so happens that one of the journalist were with me on this occasion. Do better ppl. Hire better employees. At the very least, employees that can respond to a customers inquires and address customer service.