Was looking for a new place to get my eyebrows done and this place came up. Kamren walked me through step by step of the waxing process and what she was going to do. She explained the shape that my eyebrows should be and the end result was exactly what she said it would be. So many places make your eyebrows so thin or just put the wax on and rip it off not caring about the end shape. Will definitely never go anywhere else. Most pleasant experience in a long time! Highly recommended!